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We work closely with Atraveo, the large holiday home portal. Here we have listed why we do this.
atraveo is the large holiday home market on the Internet with more than 300,000 holiday homes and holiday apartments in Europe and around the world. In addition to the large selection, verified customer ratings and a general best price guarantee are the outstanding features of the integrated brokerage service. atraveo markets internationally – via its own brands atraveo and TUIvillas.com as well as in cooperation with leading travel portals. The company is the developer and operator of its own IBE5 booking engine and offers customer service in ten languages. atraveo was founded in 1997 and is part of the TUI GROUP.
Our motto is “Rent a good time” – to be understood as a wish for you and our mission at the same time: that you spend a good time on vacation!
A large selection at Atraveo
Anyone looking for selection and comparability will appreciate atraveo. Whether by the lake or in the mountains, in the city or in the country, the charm of individual holiday homes and apartments awaits you everywhere in Europe. In total, our holiday home market includes around 300,000 properties: houses, apartments, fincas, villas, holiday parks and residences, even ski huts are part of the range. The product comes from well-known tour operators, local partners and directly from private hosts, who are carefully checked by atraveo before the start of the cooperation (see also: book securely). Liquid Search, atraveo’s unique search technology, helps to keep the selection.
Tested customer ratings at Atraveo
atraveo Asks every customer after their trip to share their experience with future guests and to rate the property they have visited. The customer reviews contain useful tips and provide valuable information on the location, equipment and overall impression of a property. To ensure that only genuine reports reach our website, all submitted reviews are subjected to a complex review. Look out for the blue house with lots of offers!
Best prices for everything – guaranteed with Atraveo
Since the 2013 season, atraveo has been offering a best price guarantee on all accommodations, all travel dates and even special offers! Nowhere else should a holiday home be offered cheaper than atraveo. And if we fail to meet this requirement, we will refund the difference to you without hesitation.
More about the best price guarantee at Atraveo
What you see is what you get
You can rely on the descriptions of the holiday homes and apartments at atraveo. They represent the realities – whether they come from a private landlord, a local agency or a tour operator. We guarantee that! If there is a reason for complaint and the accommodation provider cannot provide a remedy, please contact atraveo. We guarantee you a courteous and unbureaucratic handling.
5-star service for everyone at Atraveo
Our service doesn’t stop at the website – on the contrary: atraveo is available for all questions. A specially trained customer service takes care of the reliable processing of all booking orders like a good travel agency. For quality control, atraveo has continuously rated the service by its customers and achieved an average of 4.8 out of 5 possible points. Read French and Dutch reviews here. Our goal is: five-star service for everyone!
Stiftung Warentest repeatedly rates Atraveo: Good!
In a comparison of 21 online portals for holiday apartments, atraveo scores with an overall rating of “good (2.2)” in the top 3 (magazine “test”, issue 09/2015). Atraveo achieved very good grades, particularly in the areas of search function, hit list and booking. Supplier identification and the handling of customer data were also rated positively. In 2013, atraveo achieved an overall rating of “good” in a comparison of the holiday home portals of Stiftung Warentest (magazine “test”, issue 11/2013). The advice service from atraveo customer service was one of the best in the entire test.
Book securely with Atraveo
So that you can go on vacation with peace of mind, we thoroughly check all tour operators, local partners and private hosts for performance and reliability before they are included in the atraveo range. As a rule, you pay your travel or rental price to atraveo, we take care of the arrangements with the respective provider for you. For details on payment processing and customer money protection, please refer to the respective property description.
TÜV-tested for quality, safety and transparency
Good to know: The websites atraveo.de, atraveo.at and atraveo.ch have been awarded the s @ fer shopping certificate. The TÜV Süd testifies to a high degree of trust